Reduce Downtime and Maximize Application Availability

Increase application availability and Reduce Downtime

Padhukas Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment.

Services Include:

Research, Analysis, Design, Program, Test, Document and Implement maintenance changes Correct software errors Make modifications to the applications and documentation Load and apply changes to the software language and/or database in which the applications are written Provide corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. We provide services 24/7 or on an on-call basis

BPO & KPO

Padhukas has focused on providing business process outsourcing (BPO) services and knowledge process outsourcing (KPO) services for global corporations. Padhuka's global service delivery model provides clients with an opportunity to capture the competitive advantage of global labor markets to dramatically improve business processes while delivering them at substantially lower costs.

We follow principle of HEAT for BPO and KPO services
H - We hear what is said
E - We Empathize customers for the issue reported in Email/Call/Chat
A - We Acknowledge the issue reported
T - Finally Trouble shoot and provided a resolution for 100% client satisfaction.

At Padhukas we address the support and service gaps many companies face when dealing with the Internet experience. Since then, Padhukas has acquired the capability and is currently providing a wide spectrum of BPO & KPO services - voice support, email, web chat and transactions. Padhukas has the expertise to design, implement, train and maintain an entire customer support and service division for small to large corporations.

Digital Marketing, Digital Commerce & Digital Interactions

At Padhukas we help customers to promote a brand or products using one or more electronic technologies. The goal is to influence target consumers in taking action. The power of digital marketing is phenomenal. You can reach millions of users within hours and a couple of clicks. We provide the following Digital Services

• Search Engine Optimization
• Search Engine Marketing
• Email Marketing
• Content Marketing
• Social Media Marketing
• Display Advertising
• Behavioral Remarketing
• Mobile Marketing
• Affiliate Marketing